Mobile / Casino
shuvo66 is clear about what data we collect when you open an account, make a Nagad or Rocket transaction, or browse the lobby. This policy explains what we hold, why we hold it, and what you can do about it — access depends on your local law and eligible regions.
When you register on shuvo66, we collect the information you provide directly: your name, contact details, and the account credentials you set. When you use Nagad or Rocket to fund your account wallet, our payment processing records the transaction reference and amount — we do not store your full mobile banking credentials. We also collect device and session data automatically: browser type, IP address, pages visited, and session duration. This helps us keep the lobby running correctly on mobile and desktop. Cookies are used to maintain your logged-in session and remember your lobby preferences; you can manage cookie settings through your browser. We retain account records for as long as your account is active and for a period afterward as required by applicable law. We do not sell your personal data to third parties. Third-party game studios — Joker, JDB, PG Soft, Spadegaming — may receive session identifiers to load game content, but they do not receive your payment or identity details. Availability of this service and the rights described here depend on your local law and eligible regions.
Transaction references from Nagad payments are logged against your account wallet. We do not store your Nagad PIN or full account number.
Rocket deposit references are recorded for wallet reconciliation. Your Rocket credentials stay between you and your bank.
Device type and session data are collected when you access the lobby on mobile. This is used for session security, not for advertising.
Your deposit and withdrawal history is stored in your account wallet and visible to you when you log in.
This policy covers data processed directly by shuvo66 when you use our platform. It does not extend to third-party websites linked from our pages, or to the internal data practices of payment providers like Nagad and Rocket. Review their own policies for how they handle your mobile wallet data.
Covered. Registration details, login history, and session data collected when you open or use your shuvo66 account fall fully within this policy.
Partially covered. We hold the transaction reference and amount on our side. The payment provider — Nagad, Rocket — governs their own records independently.
Covered. Browsing behaviour within the shuvo66 lobby, including game category clicks and session duration, is captured under this policy.
Not covered. External links, game studio platforms accessed outside our lobby, and payment provider apps operate under their own separate privacy terms.
You have real choices about the data shuvo66 holds on your account. Log in and open the account settings page to review the personal details we have on file — name, contact information, and linked payment references. If something is wrong, you can correct it directly in the account fields shown there, or contact our support team to request a correction. You can ask us what data we hold by raising a request through the support route below; we will respond within the timeframe required by applicable law. If you want to close your account, contact support and we will explain the retention period that applies after closure under local law. These rights depend on your jurisdiction and eligible region — not every right applies in every location.
Open account settings after logging in to see the personal and contact details currently stored against your profile.
Edit your name or contact information directly in the account fields, or ask support to update details you cannot change yourself.
Submit a request through our published support route asking what data we hold. We will respond within the period required by applicable law.
Contact support to start the account closure process. We will confirm the post-closure retention period that applies in your region.
If you have a question about this privacy policy, want to exercise a data right, or need to report a concern, use the contact routes published on the shuvo66 site. We do not publish response time commitments here, but we will handle your request as required by applicable law.
Open the chat widget from any page on the shuvo66 site to reach the support team directly. Use this for account-level privacy questions.
Send a written request to the support email address listed on our contact page. Include your registered account details so we can locate your records.
The help section inside your logged-in account area covers common data and privacy questions. Check there first before raising a direct request.
We apply access controls so that only authorised systems and staff can reach your account records. Passwords are stored in hashed form — we cannot read your password, and neither can support staff. Session tokens expire after inactivity to reduce risk on shared devices.
We use session and preference cookies to keep you logged in and remember your lobby settings. You can clear or block cookies through your browser settings at any time, though some lobby features may not work without them.
Account records are kept while your account is active and for a period after closure as required by applicable law. Transaction references linked to Nagad and Rocket deposits are part of this retention.
For any data concern — correction, deletion request, or a question about what we hold — use the live chat or email route on our contact page. We do not handle data requests through social media.
To update personal details you cannot edit yourself, or to request removal of data where permitted by law, submit a written request via email support with your account reference included.
Answers to the questions we hear most often about how shuvo66 handles your data, your rights, and how to get in touch.
We collect the name, contact details, and credentials you enter during registration. We also log your device type and IP address when you access the lobby. We do not collect payment credentials like your Nagad PIN — only the transaction reference and amount.
Game studios receive a session identifier so the game can load in your browser. They do not receive your name, contact details, or payment information. Their own data practices are governed by their separate policies, not this one.
Log in and open your account settings page — your registered details are visible there. For a fuller picture of what we hold, submit a written request through our email support route with your account reference. We will respond as required by applicable law.
Yes. Some fields — like contact details — can be edited directly in account settings. For details you cannot change yourself, contact support via live chat or email and ask for a correction. Include your account reference to speed up the process.
We retain records for a period after closure as required by applicable law in your region. The exact duration depends on local legal requirements. Contact support before closing your account if you want to understand the retention period that applies to you.
This policy describes how shuvo66 handles data for accounts on our platform. Whether you can access the service at all depends on your local law and eligible region. If access is permitted where you are, this policy applies to your account data.